Refund Policy

This website is operated by Medici Designs In, registered 15/02)2024 under registration number 3113358 with its seat in 108 W. 13th Street, Suit 100, Wilmington, DE 19801. Throughout the site, the terms “we”, “us” and “our” refer to Medici Designs Inc. Medici Designs Inc offers the use of this website application, including all information, tools and services available from this site to you (the “Medici Designs Inc Services”).

This policy outlines the conditions of a return and how you may inform Us of your intention to return products to receive a refund. You acknowledge you must be located within the USA or the EEA (European Economic Area) to be eligible for a refund.

General Refunds

If you are dissatisfied with any service, made a deposit by mistake, or changed your mind, we offer you a refund under the following conditions:

To comply with European Union Direction 2011/83/EU, you have 14 days (fourteen days) to cancel your order after you receive the goods without stating a reason for it.

To exercise your right of cancellation and receive a refund for your order, you must inform us of your decision in a clear, written statement. You can do so by contacting us in writing using the contact details provided in the contact section of this Policy.

You will not incur additional fees for such reimbursement excluding the shipping costs to return the goods to us.

Conditions for Returns

For the Goods to be eligible for a return, please make sure that the following points are true:
The Goods were purchased in the last 14 days

Any Goods, especially clothes purchased were not used or worn outside your own home have not been washed, and their tags have not been removed.

The Goods are in the same state and condition as you have received them.

You are located within the USA or the EEA.

The following Goods cannot be returned:

Please make sure none of the following points applies; if any apply, the Goods cannot be returned:

The Goods are indivisibly mixed with other Items or altered in any way.

The Goods or Clothes have been worn by you outside your own home, washed or their tags have been removed.

You are located outside the USA or EEA.

We reserve the right to refuse returns of any kind which do not meet the above-explained return conditions at our sole discretion.

Please understand that attempts to abuse our refund system will permanently close your account. For further details, please re-visit our Terms of Service.

Returning of Goods

You are solely responsible for returning the Goods to us. Our support team will provide you with guidance and a shipping address. You may contact our support through the details provided in the contact section of this Policy.

You are responsible for the cost, risk, and process of returning Goods to us. You must cover all shipping costs. You acknowledge that if the goods are lost during shipping, you are not eligible for a refund. We recommend using an insured shipping service.

The company and its third-party partners cannot be held liable for any losses, damages, or financial losses that might occur to you by Goods lost during the return shipping or due to you sending them to the incorrect address.

  • Reimbursement for a Return

We will reimburse you no later than 14 days (fourteen days) from the day you have returned the goods to us and we can confirm the state of the goods. The money will be returned through the same payment method as used to buy the goods initially.
You will receive the total amount you have paid for the goods and the initial shipping costs.
You acknowledge that the costs of the return are non-refundable.

  • Contact:

If you have any questions, concerns or wish to return any Goods please get in touch with us by sending an email to

If you have further questions you may also contact us by phone: +17742950932